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Organization Visioning and Strategic Thinking
Facilitation of comprehensive visioning exercises to crystallize emerging vision within an organization through:
- fact-finding exercise among Board, Management, Staff, Experts in Field, and the Community;
- bench marking on "what-is-possible";
- vision development methodology to achieve a strong, clear consensus through the use of decision support technology; and
- facilitation and research to develop flexible strategic planning.
Organization Design / Restructuring
Consultation regarding health care organization or program level design and restructuring through:
- focus on needs of the consumers or the organization;
- development of numerous design alternatives based on a matrix of factors;
- evaluation of alternative organization models; and
- implementation planning.
Business Process Redesign
Facilitation of analysis and redesign of business processes (key work processes):
- identification of key business processes;
- flowcharting key work processes; and
- redesigning or realigning work processes with key strategies and values.
Program Development
Facilitation of development of programs and services through:
- program evaluation and operational reviews;
- program business planning;
- clinical, service, and business process re-engineering techniques;
- clinical, service, or pathway development methods; and
- bench marking and best practice strategies.
Organizational Effectiveness Measurement
Our health care evaluation consulting services are made up of components:
- Organizational Effectiveness Evaluation;
- Outcome Measurement Consulting; and
- Program Evaluation.
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