Carol Milton

 Executive Coordinator and Research Assistant

An accomplished, extensively trained Senior Executive Assistant who has mastered technology, has top-notch interpersonal and communication skills, is able to manage, track, and organize projects, be creative in solving problems, and most importantly, has the willingness to learn and grow, and accept challenges.


A desire to be challenged and share knowledge with others
"We need to find the right combination of activities - reflection, networking, participating in learning events, training discussions, taking on new assignments and responsibilities to keep us stretching and growing." (Jim Clemmer)

  • Design and assess staff development training programs:
    • Job descriptions
    • Performance tools
    • Workstation manuals
  • Evaluate, negotiate, and recommend vendors
  • Create multi-media presentations for internal and external seminars
  • Develop and launch marketing campaigns
  • Webmaster for corporate website

An extensively trained professional
"Empowering assistants is only possible when they have the skills and educational level to respond to their changing role." (J. Donald deBethizy)

  • Proficient in multiple computer programs:
    • Microsoft Office: Word, Excel, PowerPoint
    • Adobe Creative Suite: Acrobat, Photoshop, Illustrator
    • Quark Express
    • Visio Drag & Drop Flowcharting
    • Time Management Programs: Daytimer, Microsoft Outlook
  • Experienced in database programs:
    • FoxPro
    • Microsoft Access
    • Inmagic Plus (DOS)
    • dBase IV (DOS)

A commitment to lifelong learning
"In a time of drastic change, it is the learners who inherit the future. The learned usually find themselves equipped to live in a world that no longer exists." (Eric Hoffer)

  • Corporate Training and Development / Organizational Learning & Development Certificate, Fanshawe College, 2011:
    • Instructional Technology and Presentation Skills

    • Facilitation Skills

    • Professional Writing

    • Instructional Design

    • Facilitating an Online Course

    • Organizational Behaviour

    • Organizational Learning & Development

    • Needs Assessment and Analysis

  •  Desktop Publishing Declaration of Academic Achievement, Fanshawe College, 2004:
    • Desktop Publishing - Principles of Design & Application
    • Printing Fundamentals - Taking Design to Print
    • Adobe Acrobat
    • Adobe Photoshop
    • Adobe Illustrator
    • QuarkXPress
  • Several governance and strategic planning conferences:
    • International Policy Governance Association Conference:  Board Power:  The Ends Are the Beginning
    • International Policy Governance Association Conference:  Create the Freedom to Excel
    • International Policy Governance Association Conference:  Responsible Governance – The Power of Accountable Boards
    • International Policy Governance Association Conference:  Creating the Future – Good Governance in Action
    • Five Waysto Build Your Business - London Chamber of Commerce
    • Manage Strategically Using the Balanced Scorecard – Bob Paladino & Associates
    • Build a Strategy Map and Balanced Scorecard - Bob Paladino & Associates
  • Various supervisory training sessions:
    • Dealing Effectively with Unacceptable Employee Behaviour
    • Conflict Resolution and Confrontation Skills
    • Team Leadership Skills
    • Leadership and Supervisory Skills for Women
    • An Advanced Seminar - Management Skills for Secretaries, Administrative Assistants and Support Staff
  • Numerous administrative training sessions:
    • Personal Possibilities - The Beginning of Leadership Success
    • Rockhurst College - Conference for Women
    • First Things First - From Time Management to Life Leadership
    • The Indispensable Assistant
    • The Basics of Organizing Files and Records